Welcome to Sustho Jibon. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our organic products through Cash on Delivery (COD).
1. Introduction
Sustho Jibon is dedicated to providing high-quality organic, seasonal, and natural products such as honey, oil, dry fish (sutki), superfoods, and more. By using our website or placing an order, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect different types of information to provide better services:
a. Personal Information:
When you place an order, fill out a form, or contact us, we may collect:
- Full Name
- Phone Number
- Delivery Address
- Email Address (optional)
- Payment Preferences (COD)
b. Non-Personal Information
We may automatically collect:
- Browser information
- Device type
- IP address
- Cookies and usage data
- Pages you visit on our website
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your purchase
- Provide customer support
- Improve our products and website
- Send promotional messages or offers (optional)
- Prevent fraud or unauthorized activities
- We do not sell, trade, or rent your personal information to any third party.
4. Cash on Delivery (COD) Information
Since we operate mainly through Cash on Delivery, we collect your contact and delivery information to ensure safe and successful delivery of your products.Your information is only shared with:
- Our delivery partners
- Customer service team
- Internal order management team
- All information is used strictly for order fulfilment.
5. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze website usage
- Show relevant content
- You can disable cookies from your browser settings, but some features of the website may not work properly afterward.
6. Data Protection & Security
We take strong security measures to protect your personal information by:
- Using secure servers
- Limiting access to authorized personnel only
- Regularly updating our system to prevent threats
However, no online method is 100% secure. We do our best to safeguard your data, but we cannot guarantee absolute protection.
7. Sharing Your Information
We may share your information only with:
- Delivery companies
- Technical teams who maintain our website
- Government authorities if required by law (very rare)
We do not share information for marketing or advertising without your permission.
8. Third-Party Services
Our website may contain links to third-party websites (such as social media pages). We are not responsible for their privacy policies or content. We encourage you to review their privacy policies separately.
9. Your Rights
- You have the right to:
- Request what data we have about you
- Correct or update your information
- Ask us to delete your personal data
- Opt out of promotional messages at any time
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from children.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us: